Working Alongside People with Intellectual and Learning Disabilities

Counselling resources


How to Hear Me: a resource kit for counsellors and other professionals working with people with intellectual disabilities

In 2012 the WWILD Disability Training Program - Victims of Crime published How to Hear Me: a resource kit for counsellors and other professionals working with people with intellectual disabilities. This resource kit brings together much of the knowledge WWILD has gathered over the years about the lives of vulnerable people with intellectual disabilities, and seeks to educate on issues that affect people's lives, particularly for a counselling context.

Issues such as communication, social disadvantage and discrimination, vulnerability, and cognitive issues are covered, as well as several counselling methodologies that are known to be effective, and how they may be adjusted by counsellors to meet the needs of people with intellectual disabilities. The kit includes a DVD of demonstrations of the techniques. How to Hear Me was published with the support of the Queensland Department of Justice and Attorney-General Building Capacity for Victims of Crime Services Funding Program.

Download How to Hear Me manual

View the Demonstration videos of therapeutic techniques on YouTube

View the manual online at QCOSS Community Door

Hard copies of the booklet and DVD are available from WWILD for $25. Please contact us to order a copy.


Dore, L. 2011, Therapy and People with Intellectual Disability, CAPA The Quarterly; Journal of the Counsellors and Psychotherapists Association of NSW Inc., Issue One, available at


Family Planning Victoria, 2012, Sexual Assault and Intellectual Disability Resource Kit - Working with Intellectual Disability Clients, Family Planning Victoria & South East Centre Against Sexual Assault, Victoria, available at


Gallagher, E. 2002, Adult Clients with Mild 'Intellectual Disability': Rethinking our Assumptions, Australian and New Zealand Journal of Family Therapy, Vol. 23, No. 4, pp. 202-210,


Hagiliassis, N., Di Marco, M., Gulbenkoglu, H., Iacono, T. & Watson, J. 2006, Beyond Speech Alone: Guidelines for Practitioners providing Counselling Services to Clients with Disabilities and Complex Communication Needs, The Bridging Project, Scope (Vic) & Centre for Developmental Disability Health Victoria, Melbourne, available at


Raffensperger, M. 2010, Facilitating Positive Counselling Outcomes for Clients with an Intellectual Disability, A thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Health Sciences in the University of Canterbury,
available at


WWILD Sexual Violence Prevention Program is funded by the Department of Communities, QLD. & the WWILD Victims of Crime Disability Training Program is funded by the Department of Justice and Attorney-General, QLD

WWILD Phone: (07) 3262 9877 Email: Address: 211 Hudson Road, WOOLOOWIN QLD 4030 Contact hours: Monday to Friday 8.30am - 4.30pm