COVID 19 Update – WWILD Services – 31st July 2020
WWILD is open and working. With the lifting of restrictions and trying to be COVID safe, there will be some changes to how we work.
WWILD Womens group had started again but in following Covid-19 safety guidelines, we have temporarily cancelled group during August because of the recent cluster of cases in south and west of Brisbane. We will contact current Womens group members to keep everyone up to date about what is happening. We are sorry for the inconvenience.
Our Counselling, Victim of crime support and Royal Commission programs have moved back to Face to face work, however this will be following COVID-19 safety guidelines. These will be discussed with clients and their supporters. This may also change over next few weeks, depending on what happens in next few weeks.
Some staff may work at home on certain days to maintain social distancing in the office, but they will be available by phone or email.
If you have any questions about anything, please call 07-32629877. If the phone goes to the answering machine, please leave a message and someone will return your call as soon as possible, but only on Monday – Friday.
If you want to talk to someone straight away and we aren’t answering our phone, you can call 1800 Respect on
Ph – 1800 737 732
If you need some assistance with getting food, medicine or need other help, you can call the Queensland Community Recovery hotline on ph: 1800 173 349.
If you are feeling unwell with a cold, fever, a cough, sore throat or shortness of breath you can phone 13HEALTH on 13 43 25 84 if you want to talk to someone about it. Or call your normal doctor and talk them about whether you should see them for an appointment. Please talk to a doctor if you feel sick.
To learn about the new rules around social distancing from 1st june 2020, please go to
To learn about keeping yourself healthy from the Coronavirus or COVID-19 please look at these websites:
To learn about the new Queensland government rules please go to:
To learn about what the NDIS is able to do please ring 1800800110 or go to:
Information for Service Providers or Family members:
WWILD is open and is able to provide information and advice, and phone support to clients, families and their support agencies. In order for WWILD to be Covid safe, WWILD will be following COVID -19 safety guidelines in its Groups and Counselling, Victims of crime and Royal commission programs. These will be explained to clients and their supporters individually. Our outreach sites, Beenleigh Neighbourhood Centre and Homelife service in Caboolture, will be operating as normal in the next few weeks, subject to any outbreaks or reported clusters. We will also be following the Covid- 19 safety guidelines for those premises as well.
We are taking new referrals – please call the office to make referrals as each one is very different and require specific information.
We will be maintaining strict hygiene and social distancing measures at WWILD for the next few months. We will continue to assist clients with building understanding and skills around, hygiene, social distancing and responding to any flu symptoms and seek advice from a doctor. We ask that all families and supporters check in with their family members/clients regularly regarding their health and needing support to contact Qld health or GP for Covid-19 testing, or in case there are further lockdowns.
Please call our office number or email if you have any concerns or any questions. Please look at the phone numbers and links above if you are looking for further information.