COVID- 19 Update – WWILD Services – 8/8/2021
WWILD is open and all our programs are using WWILD’s COVID-19 Safe Plan. This involves all staff and visitors to the WWILD office and outreach centres checking-in using the Queensland QR Check-in app on your smartphones and wearing masks at all times.
During periods of tighter public health restrictions, some appointments may be on the phone or the computer (video-conferencing or zoom), and group activities may change to maintain social distancing and hygiene.
There are staff in the office, but some staff may work at home on some days to maintain social distancing in the office. But they can talk on the phone or use email during work times.
We are taking new referrals, so to talk about counselling or getting some support, please ring the office. We only accept referrals by phone. You can also email enquiries or general questions which we will reply to ASAP.
Our Counselling, Victim of crime support and Disability Royal Commission programs will see people face to face, however we may cancel or change appointments to using the phone or computer if a staff member is feeling sick or because the State government has declared a Lockdown in South-east Queensland, or a change in restrictions. We will contact clients directly and discuss this at the time.
WWILD Women’s group, is held on Wednesday mornings. This year there may be times when we have to cancel the group due to staff illness, Covid outbreaks or lockdowns, but we will contact current Women’s group members to talk to everyone about what is happening.
Other groups that operate throughout the year may be affected any changes in Covid-19 related issues. Group members will be contacted and kept up to date.
If you have any questions about anything, please call 07-32629877. If the phone goes to the answering machine, please leave a message and someone will return your call as soon as possible, but only on Monday – Friday. WWILD is not open on the weekends. Please remember if it is not urgent you can also send us an email on firstname.lastname@example.org.
If you want to talk to someone straight away and you are worried or upset about something, and the answering machine is turned on, you can call 1800 Respect on Ph – 1800 737 732.
If you are feeling unsafe please phone the police on 000 or 131444.
If you need some assistance with getting food, medicine or need other help, you can call the Queensland Community Recovery hotline on ph: 1800 173 349.
If you are feeling unwell with a cold, fever, a cough, sore throat or shortness of breath you can phone 13 43 25 84 if you want to talk to someone about it or find out where to get a COVID test. You can also phone your doctor’s office if you feel sick and they will tell you whether to go in for an appointment or where to go to get a test done.
There is further information on COVID-19 testing clinics below or phone Qld Health on 13 43 25 84 .
Also if you have a disability you can get a vaccine for COVID -19 now! You don’t have to wait.
If you would like more information on COVID-19 and getting the vaccine you can talk to your regular GP, call The Disability Gateway on ph: 1800 643 787. To find out more about where to get the vaccine you can also look at the link below, to find your local GP respiratory clinic where you won’t have a long wait.
Vaccine access – GP Respiratory clinics information:
QLD Health – Places you can go get the Pfizer vaccine:
To keep up to date with easy english information about Covid-19 restrictions please go to:
To learn about keeping yourself healthy and know what the current information about the Coronavirus or COVID-19 please look at these websites:
To learn about what the NDIS is able to do please ring 1800800110 or go to:
Information for Service Providers or Family members:
WWILD is open and is able to provide information and advice, and support to clients, families and their support agencies.
WWILD will be following its COVID -19 safety plan in Counselling, Victims of crime, Groups, Disability Royal commission, Community education and training programs. These will be explained to clients and their supporters individually. Our outreach sites, Beenleigh Neighbourhood Centre and Homelife service in Caboolture, will be operating as normal, subject to any outbreaks or reported clusters. We will also be following the Covid- 19 safety plans for those premises as well.
We are taking new referrals – please call the office to make referrals as each one is very different and require specific information.
We will be maintaining strict hygiene and social distancing measures at WWILD for the next few months. People with disabilities are in the higher risk category for people who become sick with COVID-19 and therefore we have to change how we operate according to public health directives. We will continue to assist clients with building understanding and skills around, hygiene, social distancing and responding to any cold symptoms and seek advice from a doctor. We ask that all families and supporters check in with their family members/clients regularly regarding their health and needing support to contact QLD Health or GP for Covid-19 testing, or in case there are further lockdowns.
Please call our office number or email if you have any concerns or any questions. Please look at the phone numbers and links above if you are looking for further information.