Phone – 1800 474 753
Homeless Hotline is a general/mainstream only phone information and referral service for people who are experiencing homelessness or are at risk of homelessness.
Homeless Hotline helps:
- single people aged over 16
- mothers with children
- fathers with children
- those experiencing homelessness or at risk of homelessness.
When you call, they will provide information about where you can find support, accommodation, meals or showers or other support services.
Queensland Housing – Public housing and social housing options available. Look up website or contact telstra for your local Queensland housing office to find out more about eligibility criteria and also any options around emergency transfers.
Brisbane Kids website – Emergency housing for Families information
Anglicare Southern Qld: Alina Women is a specialist program or women with an intellectual impairment or learning difficulty who are experiencing homelessness or are at risk of homelessness. This service offers case management support linked to acquiring and sustaining stable accommodation If you would like to know more about their programs or anymore questions, please call them on 1300 610 610 or go to https://anglicaresq.org.au/disability/our-specialist-programs/
Brisbane Youth Service is a registered Tier 3 housing provider under the National Regulatory System – Community Housing. BYS assists homeless young people (age 12-25) and young families to find and maintain safe, stable accommodation and to develop the skills needed to maintain their own property. It endeavours to find appropriate housing for young people and young families experiencing homelessness or at risk of becoming homeless.
Opening hours: Monday – Friday 9-5pm
Phone: (07) 3620 2400 Email: admin@brisyouth,org. Website: http://brisyouth.org/
Address: 42 McLachlan Street, Fortitude Valley, QLD 4006
Zillmere Community Centre – Provides assistance and referrals for housing support
Address: 54 Handford Road, Zillmere
Ph: 07 3865 2880
HART4000 – Homelessness Assessment and Referral Team is an assessment and referral team that works closely with anyone who may be homeless or at risk of becoming homeless in Brisbane. We believe that housing is a basic human right and we help people to find the home that is right for them. HART 400 can help with:
- Housing advocacy and support.
- Direct referrals to emergency accommodation providers.
- Referrals to and assistance with community and social housing: applications, support letters, bond loan and rental grant applications.
- TICA checks.
- Assistance to get housed and stay housed.
- Case coordination and support.
- Help to find sustainable housing that is suitable for your need.
Address: Maida Lilley Community Centre, Level 1, 5 Green Square Close (corner Alfred & Constance Streets)
Tenants Queensland is free statewide advice service for tenants (mainstream program only):
Ph: 1300 744 263
9am – 5pm Monday to Friday
Extended hours to 7pm Tuesday & Wednesday
Click Here for further information
Residential Tenants Authority: They provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and policy and education services. Mainstream service only.
Ph: 1300 366 311 – Open Monday – Friday: 8.30am – 5pm
Interpreter services : If you require an interpreter, please contact the Translating and Interpreting Service (TIS) on 131 450 during RTA hours of business. TIS will telephone the RTA for you at no cost.
Hearing impaired clients: If you have a hearing or speech impairment, contact the National Relay Service then ask for 1300 366 311.
TTY users: phone 133 677
Speak and Listen users: phone 1300 555 727
Internet relay users: connect to the National Relay Service